Join the
CONVERGYS SUMMER ONLINE JOB FAIR
April 11 to May 10
Convergys SUMMER ONLINE JOB FAIR: Get HIRED & Go to BORACAY! - Quezon City (G19)
(Commonwealth, Quezon City)
Responsibilities:
REGISTER NOW and GET a chance to win a
TRIP FOR 2 to BORACAY!*
&
Havaianas Gift Certificates!
*Terms and conditions apply
Requirements:
OPENINGS
- Retail Service Experts
- Technology & Solutions Experts
- Entertainment & Media Experts
- Business Insight Specialists
Requirements
- At least completed 2 years of college
- Excellent communication skills in English
- Basic computer operations knowledge
- Work experience in a call center for an average of 6 months is an ADVANTAGE
- An ability to handle irate customer situations effectively and empathize with customer with a courteous voice tone
- An ability to deliver information at customer's knowledge level in an understandable manner
- An ability to apply a logical problem solving approach to resolving customer problems and inquiries
- Strong interpersonal skills and ability to think independently and follow through effectively
- Dependability, keen on details and has strong customer service orientation
Applicants should be Filipino citizens or hold relevant residence status.
FRESH GRADUATES ARE ENCOURAGED TO APPLY
ONLINE APPLICANTS ARE IMMEDIATELY PROCESSED.
Convergys Corporation (NYSE: CVG) is a global leader in relationship management providing customer care, human resources, and billing services. We help our clients make smarter decisions about how to add value from their customer and employee relationships. We offer a "high-tech, human-touch" approach that combines skilled customer service representatives with advanced customer and information management technologies. This approach has made us a global leader for 25 years. Headquartered in Cincinnati, Ohio, Convergys employs nearly 75,000 employees who serve clients in over 70 countries, speaking more than 35 languages, from 79 sites across the globe. We have been named a Fortune Most Admired company for seven consecutive years, and more than half of the top 50 Fortune 500 companies are Convergys clients.
Here in the Philippines, from a single contact center in Manila, which opened in 2003, Convergys now has eight contact center facilities in the Philippines – six located throughout Metro Manila, two in Cebu City, and our ninth centre, in Bacolod City. We employed approximately 24,000 Filipinos since we started operations and we are continuously looking for more talented people to join our growing family as we expand our business.
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Accenture is one of the world's leading management consulting, technology services and outsourcing companies. We have 178,000 people in 49 countries and work with clients in nearly every major industry worldwide, including 91 of the FORTUNE Global 100 companies and over 2/3 of the FORTUNE Global 500 companies. The sheer scale of capabilities and client engagements differentiates what we do from most o ther companies. Many of our clients are global organizations, so we craft solutions and build systems that affect companies around the world - creating the infrastructure of business today. We know better than most how to mobilize the right people, skills, alliances and technologies to deliver innovation and results that create high-performance businesses.
Reports Analyst w/ MACROS and Visual Basic (BCC 003)
(National Capital Reg) Responsibilities:
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To collect data required for effective implementation of all Operations and Quality initiatives; support the different platforms in operations through generating useful, accurate and relevant reports and analyzing operational performance data.
Requirements:
- Candidate must possess at least a Bachelor's/College Degree , any field.
- With extensive knowledge in MACROS and VISUAL BASIC
- At least 1-2 year(s) of work experience in the same capacity
- Capable of reports automation, with project and time management skills
- customer service oriented
- Adaptive to changing work schedules and working hours
- Full-Time positions available.
Email your resume to bianca.jade.c.castro@accenture.com or Walk in: Accenture Recruitment Center, 3/F Forum Robinsons Mall, Pioneer St., Mandaluyong City M-F 10am-5pm Rise with Accenture BPO.
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VXI began operating as a provider of outsourced contact services in the ethnic, in-language market segment. While we continue to be unique in our services our mainstream English speaking service dominates our total project portfolio today. At VXI, we continually work to grow the scale and scope of our business. Since our founding, we have fielded millions of customer interactions in many languages of projects for both large multi-nationals and small local clients. Our commitment and responsiveness to our clients and their customers set VXI apart. VXI’s world class contact centers are staffed with quality people using superior processes, supported by leading-edge technology and are developed to competitive pricing. HELPDESK ENGINEER (QUEZON CITY/MAKATI) RESPONSIBILITIES:
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Internal customer assistance via phone or personal troubleshooting.
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Immediate Helpdesk assistance varying in concern and urgency.
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Installation of programs and necessary tools as required by the different departments of the company.
REQUIREMENTS:
- Candidate must possess at least a Bachelor's/College Degree ,
- Engineering (Computer/Telecommunication), Computer Science/
- Information Technology or equivalent.
- Required skill(s): Troubleshooting HW / SW, Avaya Epabx, Program
- Installation
- At least 1 year(s) of working experience in the related field is required
- for this position.
- Applicants must be willing to work in Makati City and/or Quezon City
- Preferably 1-4 Yrs Experienced Employees specializing in Technical &
- Helpdesk Support or equivalent.
- Full-Time positions available. APPLICANTS MUST BE AMENABLE TO
- GY & SHIFTING SCHEDULES
WALK-IN APPLICANTS ARE WELCOME 3rd floor, Waltermart building, North Edsa Muñoz, Quezon City (8:00am-6:00pm) |
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